Shipping policy

Shipping Rates

We strive to offer fair and competitive shipping rates. Free shipping is available for most regions in Canada when your order is $125 or more before taxes.

Region Order Value (before taxes) Shipping Fee
Canada (except NWT, NU, and Remote Destinations) $125 and up FREE
Canada (NWT, NU, and Remote Destinations) Any Carrier Rates
United States Any Carrier Rates

 

Delivery Times

Delivery times vary depending on location and shipping method. Below are estimated times for standard shipping (regular parcel). Expedited shipping options are faster and are based on carrier transit times:

Region Processing Time Shipping Time Total Time
Canada (except NWT, NU, and Remote Destinations) 1-2 days 1-5 days 2-7 days
Canada (NWT, NU, and Remote Destinations) 1-2 days 5-7 days 6-9 days
United States 1-2 days 5-7 days 6-9 days*

*Shipping times to the United States may be affected by customs processing or border delays.

Shipping for Oversized and Heavy Items

We strive to be as transparent as possible with shipping costs in our online store, but shipping oversized or heavy items can sometimes be more complex than our system can calculate. For larger items (30" x 30" or bigger) or orders exceeding 66 lbs, additional shipping charges may apply.

If your order requires extra shipping costs not shown at checkout, our team will contact you before your shipment goes out. We’ll provide all the details and ask for your approval before charging any additional fees. If the cost is unexpected, you can always cancel your order at no charge—we’re here to support you.

We’re also constantly working with our shipping partners to offer fair prices and reliable delivery options for artists across Canada and the United States. Thank you for your patience and understanding as we ensure that even the largest and heaviest items make it safely to your creative space.

Helping with Remote Shipping Costs

Canada (NWT, NU, and Remote Destinations): Shipping to remote areas can be costly, but we’re here to help. For these regions, we contribute 15% of your order’s value to offset shipping costs. If you’re placing an order, reach out to us—we may be able to cover additional fees and ensure you get the best shipping option possible.

Tracking and Support

Once your order ships, we’ll email you tracking details from the carrier. If you have any questions or special requests, feel free to contact us: